What an Outstanding Holiday Experience Provided by Berger Family!
I’m writing to thank you for an outstanding holiday experience provided by the Berger family and your staff on board JFS Rhyanna recently. We’ve had quite a few great holidays over the years, but few better than this. The boat was amazing and you and your staff were extremely friendly, accommodating and helpful, we look forward to doing it all again, hopefully, next year. In the meantime, we will highly recommend you to all of our friends.
The level of appointment and creature comforts on the boat made for a wonderful trip and we loved the value of money we got! This is a well-presented houseboat and we thoroughly enjoyed ourselves. Thank you! Anyhow, please let me congratulate your whole team for an efficient, friendly and hassle-free experience. It was an absolute delight to deal with such consummate professionals who clearly love the business and who have the best interests of clients at heart. Our week away was sensational and relaxing...just what a group of geriatrics needed. Your response to our needs was exceptional, your information clear and comprehensive and you can be assured you will have our repeat business.
We all came away relaxed and refreshed...with the bonus of having caught crabs and fish sufficient to give is a couple of good feeds. A wonderful relaxing time. Cannot thank the Berger Houseboats family and crew enough – and I will spread the message. Family in Sydney already jealous and interested.
JFS Rhyanna October 2017
We have had a great time this wintery weekend!
We have had a great time on the Kalinda this wintery weekend! I must say I was concerned it would be cold and I would need to wear layers of clothing. I was amazed how warm we all were especially with the heater upstairs! It was very comfortable even with the rainy winter weather. There wad plenty to see! Landscape, birds, dolphins etc. Everything you need is there. The team talked us through everything from booking to how the boat works. We were even able to get groceries delivered right to the boat! You guys thought of everything!
Thank you thank you thank you !!!!
Shanon and Chris
Kalinda June Long Weekend 2017
The joy of Houseboat holidays!
Thank you to the team at Berger Houseboats for taking such good care of us during the 110 km winds, floods and torrential rain that battered us during the wild storms in January 2013 - you made sure we were safe throughout the day and night.Finally on our last day the sun came out and we got to experience some of the joy of Houseboat holidays!
Thanks to your reassurance and care, we had a great time - despite the inclement weather. Thank you!
It was our perfect holiday!
Michael and I recently enjoyed 4 very peaceful, child free nights aboard the Runaway Bear. It was our perfect holiday because we both love being on or near the water, and spend a lot of our weekends fishing.
We both felt so relaxed as soon as we set off and there were moments it seemed as though time was standing still. Our holiday was made much more pleasant by how lovely the Berger Houseboat staff were.
We were so happy with our time away that we started talking about our next holiday even before we were back on dry land!
Many thanks! From me and Michael
Well done guys!!!
Thank you for your kind e-mail.
Yes, we really enjoyed our trip very much as well as the excellent service and we would like to express our deepest gratitude to the whole team of Berger Houseboats and especially to Sue and to the both captains! Well done guys!!!
We have already spread the news of our river journey among our New Zealand friends and who knows, may be one day they will be your new clients.
Please find attached a few photos. May be they are not too great but we like them.
Cheers, Alex & Nadia
Most relaxing holiday we've ever had in our lives.
Thanks for the Email concerning our recent holiday on your beautiful houseboat, we had the most relaxing holiday we've ever had in our lives and wish to thank you and your team for making it happen.
Everyone was so lovely and willing to help in anyway, it just made everything about our trip very special so Thank You all so much. It was a little uncanny that I opened this email today as my hubby and I decided this morning that another trip in August would be fantastic as we're both on holidays together and would love cruise down that gorgeous river again.
So you might just hear from us sooner rather then later hopefully. Thanks very much again for everything.
Basil and Pattie Soloman
A magnificant time on Pluto.
Thank you for allowing us to have a magnificant time on Pluto. the kids were wrapped or "Kool" in their language.
We will certainly keep you in mind for future house boat trips.
Once again thank you sincerely.
Regards , Bob
Loved every minute!
Hi Sue Ellen
Just wanted to say a big thank you to you and the Berger team! We had a fantastic time on Runaway Bear... Loved every minute!
Hopefully we can do it again sooner then later.
Please pass our thanks on to everyone involved.
Many thanks Casey and Justin
Every aspect was above expectations.
Good Afternoon Sue Ellen,
I would just like to say a huge thank you to yourself and your fantastic team. From our initial phone conversations to the weekend away everything was perfect - even the weather :-). I experienced prompt phone & email responses, detailed answers, knowledgeable and friendly staff willing to share their local knowledge of the area, quality houseboat, organisation of the whole setup, on time drop off and pick up of houseboat, every aspect was above expectations.
Please pass on our sincere thanks to the rest of your team and we will be recommending to our family and friends.
Until next time, Nathan
A must do trip.
A must do trip, would love to do blue misty again.
We had a very relaxing week and a super holiday
We had a very relaxing week and a super holiday. Runaway Bear proved to be a very comfortable and stable platform which did all that was required of it.
A very pleasant surprise. We were also impressed with the service that you all provided. By all means put us on your email list.
Kind Regards Sandy & Walli
I live this one.
We absolutely loved it and your help, service and care was outstanding .... Right from the beginning of me making my first enquiry...
All the staff we connected with in the process were a delight and so helpful 11 out of 10 for your services .... we love your little houseboat Runaway Bear and we will be back.
We will be highly recommending your business to our family and friends xx thanks again for helping us have a beautiful weekend to celebrate our 29th wedding anniversary.
Your service is the best ever.
Hello Sue Ellen and Robert, Thank you guys so much your service is the best ever and the kids have caught a fish already.
Great staff this morning very helpful. Highly recommended will be sharing on my Facebook. Vanessa & Greg and family
Service and care was outstanding.
We absolutely loved it and your help, service and care was outstanding .... Right from the beginning of me making my first enquiry ... All the staff we connected with in the process were a delight and so helpful 11 out of 10 for your services.
Thank you for the wonderful time my wife and myself spent on the Gypsea Belle. We are looking forward to the next time we can spend time on a Berger Houseboat.
Wayne and Eileen Nixon.
Making our week on the water a very pleasant one
A big thank you to all the staff at Berger Houseboats for making our week on the water a very pleasant one.
The entire process was made easy by the excellent customer service provided by all the staff from the booking process through the boarding process and the final step of having to leave.
I would highly recommend your company to our friends and look forward to another holiday with Berger Houseboats.
Laurie and Lesley Hooper
Pacific Blue October 2016