About Us

Rob & Sue Ellen – Owners

Both being part of multiple generation local families, our “bosses” are big on family and most days it seems like “everybody” knows us. Even the boats are considered members of the family – and, as with every family, some are higher maintenance than others. Due to Rob’s deteriorating health, he is unable to play a physical part in the business any longer, though he keeps a tight reign on everything and the family report to him frequently.

Sue Ellen has an accounting background and certainly needed to learn how to write letters to guests rather than the Tax Office, the approach is totally different and much more exciting. Now days, the experience with government departments is coming in handy dealing with the ever-increasing licencing/survey requirements.

Having operated on the Tweed since 1994, it is safe to say Rob & Sue Ellen have established a business that is now ingrained as a part of the region and has its’ place in the area history.

About Us
About Us

Operations Manager

Ian ( The eldest son ), our marine operationd manager, Is respnsible for coordinating our "turn around" team, a well as maintenance and repairs. He joined our business in 2007 after working for Rivera building luxury boats. Ian's skill set and expericne have been invaluable in the operation of our business. Although Ian is our eldest son, he has earned his position as our marina operations manager through hard work and dedication to our business.

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Admin Manager - Meet 'n' Greet

Amy (Ian's wife) is an integral part of not only the administrative side of our business but marina operations as well. Previously Amy dealt mainly with enquiries, bookings and customer service dabbling in marketing, particularly our electronic media such as Facebook and Instagram. Now she has moved to spend more time preparing for and greeting our guests and you will frequently meet her at the marina when boarding. When Amy isn’t at the marina, she is busy focusing on marketing and promotions. If you would like any of your special photos to be used, be sure to pass them onto Amy as she loves to share your happy memories on social media. When you sign up to receive special offers from us, you'll be sure to hear from Amy.

About Us

Maintenance Officer

Peter (the youngest son) has been working behind the scenes work for many years. As a young teen, he was responsible for filling gas bottles. In 2011, when his father's health deteriorated, Peter joined us full-time to provide extra help. Currently, he is responsible for maintaining our large number of tender outboard motors. Peter is extremely conscientious and always diligently discharges his duties. He has quick wit and a fiery nature, and th eperfect way to stir him up is to remind him how much he looks like his dad!

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Servicing Team Leader

Barry is another family member and is expanding the family with another child on the way! He has a background in air-conditioning and is a jack of all trades. Barry has an excellent work ethic and has already helped us improve efficiency in our team operations. Other leaders frequently request his presence to fix minor problems.

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Guest Services

Mawai is our wonderful laundry lady from across the ditch! She is responsible for the never-ending cycle of sheets and linen to wash, dry, and iron, ensuring your stay is as clean and comfortable as possible. Mawai is also one of our head serviceing team members, so be sure to say G'day to her when you are disemarking from your adventure! she is always smiling and happy, and very much a part of our extended family.

About Us

Captains/Breifings Officers

Murray and Stuart are our very own "odd couple" captains, both with many years of experience on the Tweed River. Murray has a background in the water police, and Stuart in the Navy. They will be sure to give you all the information you need for a safe and enjoyable adventure on the water.

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Admin/ Bookings

Rachel is the newest member of our administration team. She is always ready for a chat when you call. Since joining us in January 2023, we have frequently shared a laugh over her colourful language. Her expressions such as "Oh darling!", "Lovely Jubbley", "Im on it like a fat kid on a smartie", "Its all higgildy piggildy", and others never fail to bring a smile to our faces.

About Us

Guest Services Team

About Us

Captains/Breifings Officers

About Us

Guest Services Team

Our team at Guest Services comprises not only the main team but also up to 15 other members who work hard to prepare the houseboats for your enjoyment. During our turnaround days, we scrub decks, clean windows, and perform other tasks to ensure that you have comfortable and memorable stay. Some of our cleaning staff have been with us for nearly 10 years, and we take pride in being one big family.

Best holiday in a long time! The Runaway Bear was perfect for two people. Staff were very helpful and friendly 🙂
Runaway Bear
Melissa
Runaway Bear - Feb 2022
Had a great weekend again team, love the friendly staff and just love the peacefulness of being on the boat for the weekend. Totally unwound and relaxed and had a ball. Caught like 15 bream fish kept some and ate them others we released. Could not recommend Berger houseboats any higher.ds.
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Jason
Pacific Blue - Jan 2022
Hi Julie. Just wanted to say thanks for such an enjoyable experience from start to finish. A very nice bunch of guys at the marina who couldn't be more helpful and we even caught some fish. Will have no hesitation in recommending you. Thanks again and see you next time
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John
Misty Blue - July 2021
We spent 6 nights on Pluto, the smallest of the Berger fleet but plenty big enough for the 2 of us. The Berger team are very welcoming and enthusiastic workers. Everything was ship shape when we boarded and the attention to detail as far as kitchen/galley utensils is impressive. Despite the sleeping quarters being below the wheel house and under a very low ceiling, the bed was very comfortable and lying watching the southern cross float back and forth was very special. We had a great time on the magnificent Tweed and can't wait to do it again.
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Georgina
Pluto - Jan 2022
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